The Turks & Caicos Islands National Insurance Board strives to offer excellent customer service at all times and to every patron. This includes a quality and welcoming facility with friendly, efficient staff.
We want every experience you have in dealing with us to be pleasant, and also be an example of outstanding customer service. Nothing is more important to us than attaining your satisfaction, while acting within the scope of our Ordinance.
We are committed to fostering a customer-focused service culture at all levels. Our Customer Service Policy (ratified by our Board of Trustees) is the foundation for all staff interactions with the general public. The Director is responsible for the implementation of this policy, while the day to day responsibility is delegated to the management and staff of the institution.
