About The Process 

If you disagree with a decision made by the National Insurance Board regarding your benefit claim, you have the right to appeal. The appeals process ensures that all decisions are subject to fair and independent review.

Appeals must be submitted in writing within 21 days of receiving the disallowance letter. Appeals are heard by an independent Appeals Tribunal, which reviews all relevant documentation and evidence before reaching a decision.

The National Insurance Board provides two levels of appeal: the Appeals Tribunal Review, which serves as the first level of appeal against NIB decisions, and the Supreme Court Review, which is available to those dissatisfied with the Tribunal’s decision.

Right to Appeal

Within 21 days of disallowance

Independent Review

By an impartial Appeals Tribunal

Two Levels of Appeal

Tribunal and Supreme Court

Key areas of the appeals process