If you disagree with a decision made by the National Insurance Board regarding your benefit claim, you have the right to appeal. The appeals process ensures that all decisions are subject to fair and independent review.
Appeals must be submitted in writing within 21 days of receiving the disallowance letter. Appeals are heard by an independent Appeals Tribunal, which reviews all relevant documentation and evidence before reaching a decision.
The National Insurance Board provides two levels of appeal: the Appeals Tribunal Review, which serves as the first level of appeal against NIB decisions, and the Supreme Court Review, which is available to those dissatisfied with the Tribunal’s decision.
Right to Appeal
Within 21 days of disallowance
Independent Review
By an impartial Appeals Tribunal
Two Levels of Appeal
Tribunal and Supreme Court
Key areas of the appeals process
How to Appeal
You must submit your appeal in writing within 21 days of receiving the disallowance lette
Appeals are heard by an Appeals Tribunal
The Appeals Tribunal
Consists of a Chairman (an attorney-at-law), a representative of employers, and a representative of insured persons
The tribunal reviews all relevant documentation and evidence
Where medical questions are involved, the opinion of the Chief Medical Officer may be sought